COLCHESTER — Green Mountain Power alerted customers to a surge in scam calls on Wednesday morning. “The scammers claim to be from GMP, demand immediate payment and threaten to cut off power if not paid right away,” the company said in a statement. GMP advised customers who receive such calls to hang up.
GMP said it customers started alerting the company this morning about the calls.
“We don’t threaten immediate shut off, or demand immediate payment by credit card or pre-paid cards. We work with our customers. So, if someone does this — it is a scam. Just hang up,” said Mary Morris, Manager of Customer Care for Green Mountain Power.
The company urged customers who receive such calls to hang up and:
Do not provide payment or personal information
Do not engage with the caller
Do not call back that number
GMP asks customers to report such calls to its customer service number, 888-835-4672, and to include any details, like the number it came from, the caller’s name, and what the caller said.
Customers are also encouraged to report this scam to the Vermont Attorney General’s Consumer Assistance Program at 800-649-2424 (in state) or 802-656-3183, or online at https://ago.vermont.gov/cap/.